So I then go on a hunt to find some tech support.sorry bud everyone is out for Christmas. Now I have to go through the WHOLE pain of zapping my whole OS and re-install it from an AOMEI backup I luckily made before I attempted another AVID upgrade, put the kettle on, wait 6 hours, then tonight just maybe I can get some MUSIC DONE. Ps I pwomise to be good and stop swearin' in the New Year". Please may I have a brand new DAW next Christmas that is fairly priced, free of stupid elfs and troglodytes and other nasty little problems that destroy my creative process instead of enhance it? I have heard the Harrison Mixbus is a very nice one.Īlternatively could you get a nice man at AVID Forums to tell me how to get this new version to install, or at least get me a refund of my Updates Plan and I'll stick with 12.6 as I was quite happy that it at least worked for a few weeks, even if it was a pain to originally install, as all the updates for the last 10 years have been. After a number of highly irritating irrelevant messages I am put on hold.so I hold, and I h-o-l-d.yawn looks like Santa has dragged em all out the office to the local boozer. And then repeat the WHOLE process, to no avail. So I then have run a WHOLE SYSTEM BACKUP to get my WIN 10 O/S back to where I was at before I spent my £88 annual upgrade, many, many frustrating hours ago, having had zero musical productivity as an Xmas bonus. So I then go on a hunt to find some tech support.sorry bud everyone is out on Christmas. So I try everything I can think of, de-install PT 12.7 and revert to 12.6, re-install iLok.nothing works. If rebooting does not fix this issue, please visit and download and run the latest Licence Support Installer. So I follow the instructions, but now my iLok won't work:Ī background component required for iLok License Manager seems to be unavailable. Please reinstall the product or download and run the iLok License Manger installer here: The software required to validate the license for this product is not running. Deposit your activation via either an iLok dongle, or machine ID.I just paid an annual renewal for Upgrades (I skipped the support option thanks), now I come to install my latest exciting version of the same old same old from 12.6 to 12.7 and guess what, surprise surprise, it won't work. Select the license, then hit the checkmark in the upper-right corner of the iLok License Manager window. You will see your newly deposited license(s) in bold. Once you have determined that you will need to activate your license(s) manually, open and log into the iLok License Manager application, then click on your "available" tab. In this case, open the other email account that is being mentioned, and locate your verification code. This would mean that you registered your iLok ID with a different email than the email for your Slate User account. You may get the following message upon entering your iLok ID: The iLok account ID you are trying to link is already linked to a different email. Then on the Settings page, hit the "iLok ACCOUNT" tab.ģ. Note: If you have not already linked an iLok ID to your account and don't see this prompt upon logging in, click on the arrow in the upper-right corner of the dashboard, and go to "Account Settings". Then on the next page, enter your iLok ID. Once logged in and on the dashboard page, user's should see an orange-colored notification at the top of the page, prompting them to "Click here". User's who have just created their Slate account will need to link their iLok ID after logging in to. If need be, users can download this for free at any time from .ġ. In this case, you will need to manually activate your license using the iLok License Manager application. In certain instances though, user's may encounter issues when trying to activate their licenses through the Slate Audio Center, and will get an error message that says "no more activation left". Also, the expansions use a license file (which installs automatically with the expansion sounds) instead of the iLok license. Note: The Free versions of Trigger and SSD don't require any sort of license. The Slate Audio Center offers the option to activate user's licenses for them, without having to this manually. The Full versions of the Trigger 2 and SSD5.5 plug-ins use iLok for licensing, and users will need to create an iLok ID to access their license.
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